We live in a world where technology seems to be changing almost daily. Due to this, it is important to embrace changes as they can often benefit us. When dealing with our clients, whether it be a tenant or tradesperson, we need to be sensitive to each individual client. For example it may be appropriate to email or SMS a tradesperson regarding a job that you need them to attend, or email statements to landlords. However it may not be suitable to SMS or email an elderly tenant. In being proactive and efficient, let’s not lose our sensitivity.
THE AGE OF TECHNOLOGY